Healstone was founded with the specific goal of providing a platform where both our clients and our agents can leverage each others’ efforts and improve their positions in life.   Due to the integrity of our internal system of cooperation, Healstone has an advantage when it comes to accommodating our clients’ investment objectives. We have created an internal deal making environment that is unmatched in the industry.

How a typical firm operates:

For the most part, commercial real estate is a business of independent contractors (agents) who focus on servicing and developing personal clients.  In most environments, agents cultivate these clients to serve their own individual needs as best they can. This means that typically, agents do not share deals or clients with other agents, including agents within the same office. This common practice leaves it up to the individual agent to attempt to serve his or her client from their efforts and their efforts alone. In most brokerage offices it is common for an agent’s biggest competition to be the agent sitting right next to them, or someone else within the same office.

Because of this structure senior agents have no interest in helping junior agents build and serve new clients for themselves. After all, why would a successful senior agent want to create future competition? With an environment like that it is no wonder attrition is so high in the industry and a typical investor calls upon numerous agents to help them achieve their investment objectives.

How Healstone better serves your needs:

Healstone understands that client/investors have three basic needs. They want great value when buying, top dollar when selling and to maximize cash flow while holding.  Healstone conducts more property evaluations and rent surveys than any other firm in Southern California. It is impossible to find a firm that has a better pulse on the market.  

When it comes to serving our Southern California sellers, we often out-shine the competition.  Because we specialize in exclusively marketing Southern California income property, we are able to fully utilize and maximize any and all available marketing resources large and small. We do not have to limit tools and resources to our agents due to being spread out over numerous markets.   Unlike most firms, our goal is to get maximum price, not maximum commissions. It is our policy to fully cooperate with any outside broker on all our listings and to give our clients’ properties maximum exposure immediately.

Many brokerage firms fool their clients into believing that because they are a national firm, they can better serve their clients’ needs. With the advanced technological systems and web-based services available today, however, this is untrue.  All firms large and small are interested in sharing their listings internally before exposing the investment to the market at large. Therefore a smaller, tight-nit team is much more likely to expose a seller’s property to the entire national market much quicker than a national firm. When a national company says nationally, they mean internally.  When Healstone says nationally, we mean to the entire market, principals and brokers!

In serving our Buyers’ needs, Healstone has a unique proprietary system of internal cooperation, encouraging Healstone agents to share all off-market and unlisted deals with one another every week. This is a huge benefit to our clients and is unheard of in our industry. A large percentage of the opportunities we take to our buyers are properties that never hit the open market (pocket deals). In addition to our large inventory of pocket deals, Healstone tracks more Southern California on-market (listings) than any of our competition.

Our in-house staff combs through the entire Southern California market weekly for any and all $1 million-plus deals new to the market. We collect details on each deal and organize them on a simple one page spread sheet which we share with our principal clients. We understand that our clients have busy lives with other priorities and do not have the time or resources to stay up-to-date with every deal available. Our clients can rest assured that working with Healstone they will see all of their options and are not limited to looking at just our listings.

For our clients who prefer to hold their investments, Healstone also provides full-service in-house property management. Whether our clients are looking to hold for long term cash flow or are looking to get in and out for a quick profit, we customize our services to meet their objectives. When considering the purchase of a particular investment, it is comforting for our clients to know that the same brokerage firm that showed them the deal is also happy to walk and inspect the property to confirm what they can anticipate in regards to rents and operating expenses.

When you have one firm responsible for finding you a great deal, managing your cash flow and operations while you own and getting you top dollar when it is time to sell, you can be confident that you are maximizing your investment potential. As many experienced investors know, most brokers are more interested in making the sales commission than they are with ensuring the ongoing operations of a property are up to par. Being a full service brokerage and property management company, it is not in our interest to inflate numbers or mislead our clients just to get the sale.  We aim to follow through in meeting all of your investment needs.  At Healstone we realize that while transactions come and go, good relationships last a lifetime.